Review: Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North

Reviews Mar 07, 2020

Location

Whilst this hotel is located outside the normal tourist areas of KL it has a wide range of transport options nearby. The free GoKL bus route stops directly outside the hotel along with other bus routes.  

Overall 3/5 for location as although it's away from the city center transport is good.

Facilities

There is a gym onsite and guests at the hotel are free to use the pool in the sister hotel next door. There is self service laundry available which is convenient.

The pool at the South Tower can be used by guests of the North Tower

Facilities overall 4/5

Service

Some staff are friendly but service at the front desk can be a little slow at times.

Service 3/5

Cleanliness

Rooms and communal areas are kept fairly clean. Housekeeping in the rooms is quite thorough.

Cleanliness 4/5

Room quality

The rooms are very good quality for the price paid. Rooms have an iron, safe, kettle, tea and coffee, complimentary bottled water etc. The bathrooms are modern and clean.

Bathroom

Room quality 4/5

Food

The hotel does only serve breakfast and room service. Breakfast has a good range of items including many vegetarian options. However, breakfast can be exceedingly busy when there are tour groups staying particularly at the weekend.

Food overall 3/5 as breakfast can be too busy.

Value for Money

Overall this hotel is excellent value for money. As it's part of the Hilton Honors program it's an excellent way to increase your number of nights to gain or maintain Gold or Diamond status.

Value for money 5/5